Return policy
That's Sew for me is committed to providing quality products and services to our customers. Due to the nature of our products and services, we have implemented a "No Return" policy, which means that we do not accept returns or exchanges. In the event there is something with your order please contact us. We are also not liable for anything that may occur in the shipping process including but limited to late arrival, damages of any kind, and not delivered.
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We regret to inform customers that returns cannot be accepted for items where the damage or issues arise from failure to adhere to the guidelines outlined in our liability disclaimer listed below. To read in better detail please visit our Liability Disclaimer page.
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Product Functionality:
Our products are created with care and attention to quality. However, we cannot guarantee that our products will work in all situations or for all applications. Customers are responsible for determining whether our products are suitable for their intended use.
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Customer Responsibility:
Customers are responsible for reading and following all product descriptions, guidelines, and instructions provided by That's Sew For Me before purchase and use. It is the customer's responsibility to ensure that the product is appropriate for their intended purpose.
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Installation and Application:
Customers must exercise caution and adhere to all instructions when installing or applying our products. We are not liable for damage resulting from incorrect installation, improper application, or use contrary to our instructions.
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No Warranty of Results:
We do not provide a warranty or guarantee specific outcomes from using our products. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
Digital item policy
No Returns After Download:
Once a digital download item has been purchased and downloaded, we cannot accept returns, exchanges, or provide refunds for that item. By downloading the digital content, you acknowledge that you waive your right to a return or refund.
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Quality Assurance:
We are committed to providing high-quality digital download items. Before purchasing, we recommend reviewing any available previews, descriptions, or sample content to make an informed decision.
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Technical Support:
If you experience technical issues with a digital download item, please contact our customer support team. We will make every effort to assist you in resolving the issue promptly. However, technical support does not imply a refund or return of the item.
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Damaged or Defective Items:
If you encounter a damaged or defective digital download item, please reach out to our customer support team within 3 days of purchase. We will investigate the issue and provide a replacement if necessary.
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Unauthorized Use:
You agree that by purchasing and downloading our digital items, you will use them only for personal, non-commercial purposes. Unauthorized distribution, sharing, or resale of our digital items is strictly prohibited and may result in legal action. Using digital products for print on demand services is not permitted.
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Please note that this policy is specific to digital download items and does not apply to other products or services offered by That's sew for me. If you have any questions or concerns about this policy or your digital download purchase, please contact our customer support team at thatssewforme@gmail.com.
By completing a purchase of a digital download item from That's sew for me, you acknowledge and agree to the terms outlined in this No Return Policy.